Privacy Policy

Last updated: February 2026

At Letto, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you use our property management platform.

Information We Collect

We collect the minimal information necessary to provide our service:

  • Account Information: Email address, name, and password when you create an account.
  • Organisation Data: Property, lease, tenant, and financial data you enter into the platform.
  • Usage Data: Page views, feature usage, and interactions to improve the platform.
  • Device Information: Browser type, operating system, and device identifiers.

How We Use Your Information

Your information is used to:

  • Provide and maintain the Letto platform and its features.
  • Authenticate your identity and manage your account.
  • Respond to your inquiries and provide customer support.
  • Analyse usage patterns to improve our platform and user experience.
  • Send important service updates and notifications.

Data Security

We implement appropriate security measures to protect your information, including encryption of data in transit and at rest. Your organisation data is isolated using multi-tenant architecture to ensure no cross-organisation access.

While we strive to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but are committed to following industry best practices.

Data Retention

We retain your data for as long as your account is active or as needed to provide our services. If you delete your account, we will remove your personal data within a reasonable timeframe, subject to any legal obligations to retain certain information.

Third-Party Services

We may use third-party services for hosting, analytics, and email delivery. These services have access only to the information necessary to perform their functions and are obligated to maintain confidentiality.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@letto.cloud.